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Please take a look at the video below before you read the frequently asked questions.
It might answer some of your questions.
Do I need to book a ticket?
I have booked a ticket at 14:00, can I arrive at 13:00?
Can I bring alcohol to the lagoon?
We are a group of people, do we need to pre-book?
How does the beer/wine bracelet work?
What is the temperature of the water?
Do I need to bring the towel with me to the lagoon?
Do I need to take a shower before I go into
How deep is the lagoon?
How long can I stay in the lagoon?
Do I need to rent a locker?
Do you have private showers?
Can I stay in the lagoon until closing time?
Do you accept international student ID’s?
Are children welcome?
What is your cancellation policy?
Is the place wheelchair accessible?