Before you read these frequently asked questions.. please take a look at this video.. it might answer some of your questions

Do I need to book a ticket?

  • We kindly ask our guests to pre-book, but don´t panic if you forgot to book in advance, walk-ins are welcome!

We are a group of people, do we need to pre-book?

  • Yes, if your group has 10 or more people, we kindly ask you to book in advance here on our website. 

What is the temperature of the water?

  • The water is well suited for bathing with temperatures ranging from 36-40C°.

Do I need to take a shower before I go in to the lagoon?

  • Yes, we kindly ask everybody to shower before they go in to the lagoon. The showers are located inside the locker rooms, there you will find soap, shampoo and a conditioner. 

Can I bring alcohol to the lagoon?

  • You can not bring your own alcohol to the lagoon. You can buy a beer/wine bracelet at the reception and the staff member who is working outside will bring your drink.

How does the beer/wine bracelet work?

 

  • You buy the bracelet at the entrance and the staff member who is working outside will bring your drink.

Do I need to bring the towel with me to the lagoon?

 

  • You can use your own towel but if you do not have a towel with you, you can rent a towel at the entrance. We recommend that you keep you towel in the towel rack (located where the showers are).