1. BOOKING, CANCELLATION AND GENERAL CONDITIONS.
Prices displayed on our website are subject to changes. Myvatn Nature Baths reserves the right to change
prices without notice. Prices include VAT and service fees.
Purchases made through our website require full payment at the time of purchase with a valid credit card. You will receive your ticket via email, which contains a code that will be scanned by a staff member on your arrival. Should you not receive an email including your ticket we advise you to contact Myvatn Nature Baths at info@jardbodin.is. The ticket can either be printed or stored on your phone or device. Myvatn Nature Baths reserves rights to request identification of the ticket holder before entering the baths with a valid identity card.
The ticket is only to be used at the time and date stated on the ticket, by the receiver and is not to be resold or traded in any form.
Amendments and cancellations for bookings must be presented via email to info@jardbodin.is.. Myvatn Nature Baths cannot guarantee requests for amendments beforehand. Cancellation charges are as follows:
Cancellation made with more than 72 hours’ notice: 100% is refunded.
Cancellation made with 24-72 hours’ notice: 50% is refunded.
Cancellation made with less than 24 hours’ notice: 10% is refunded
Myvatn Nature Baths reserves the right to change or cancel all bookings in accordance with operating requirements or circumstances beyond its control. In such an event you will be entitled to a full refund of your ticket.
By using our services, you agree that any claim, action or lawsuit arising out of these terms and conditions and/or the services purchased, shall be interpreted and governed in conformity with Icelandic law. Both parties submit to the exclusive jurisdiction and competence of the Courts of Iceland.
2. SAFETY STANDARDS AND LIABILITY.
When entering our facilities, guests assume full responsibility for their own safety and the safety of the
children in their care.
Myvatn Nature Baths disclaims responsibility for any loss, damage, accidents, sickness, or changes in schedule caused by weather, strikes, or any other irregularity outside the company’s control and for expenses due to any of these reasons. All such losses and expenses are the personal liability of the guest.
Myvatn Nature Baths disclaims responsibility for any guest’s valuables that might get stolen, lost or damaged during the visit.
We advise all our guests to have valid travel insurance.
Your safety is our highest priority. To ensure your safety and to make your visit as enjoyable as possible, we ask you to pay special attention to the following:
If you suffer from any medical conditions Myvatn Nature Baths advises you to get prior medical consultation and permission from your doctor before entering our facilities. Inform staff about any medical conditions that might affect your safety in the lagoon.
If you cannot swim, it is critical that you inform our staff. The deepest part of the lagoon is about [●100-120] cm. Due to its high mineral content, the lagoon water is cloudy and not transparent.
Guests must wash without a swimsuit before entering the lagoon.
Diving and snorkelling is prohibited. The lagoon is too shallow.
It is recommended that guests take regular breaks (15-minute intervals) from the lagoon, saunas
and steams. Drink plenty of water to keep hydrated.
Please be aware that floors and walkways may be slippery and/or wet. Exercise caution when
walking in wet areas and on stairs. Do not run. Hold on to handrails where available. Please help
us keep areas dry where applicable.
No glass is allowed.
Smoking is prohibited in the lagoon and on the premises of Myvatn Nature Baths.is
Myvatn Nature Baths is not responsible for valuables. Guests are solely responsible for their own
belongings.
The lagoons mineral content can affect silver and cooper jewellery as well as glasses.
For safety reasons, we reserve the right to refuse/withdraw access to anyone who arrives
intoxicated or wants to enter/remain in the lagoon intoxicated. The determination of whether an
individual is intoxicated is solely at our discretion.
Walk on designated walking paths.
Always comply to instructions from our staff. Lack of compliance or inappropriate behaviour can
result in immediate expulsion from Myvatn Nature Baths.
The minimum age for entering the lagoon is 1 years old. All children up to 12 years of age must be accompanied and in the care of an adult guardian at all times during their visit. A maximum of two children may be accompanied by one guardian, unless the guardian is their parent or legal guardian. As the lagoon water is cloudy and not transparent guardians should show special caution when supervising children. Children 1-8 years of age must wear inflatable armbands or floaties. This is to increase their visibility in the lagoon. The floaties are not considered a life saving device and therefore do not replace continuous adult supervision of children.
